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Noticeboard

LATEST NEWS  - APRIL 2016


APPOINTMENT SYSTEM UPDATE



DOCTOR APPOINTMENTS


As of Monday 20th June 2016, we are operating a telephone triage system whereby you can speak directly to a doctor when calling the Practice.  If you telephone 01555 665522 between 08:30 and 10:30 and 14:30 and 16:30 and select OPTION 6 your call will be directed to one of the doctors on duty.


 


The doctor on duty will ask for clinical details and then agree the most appropriate care with you.  If your problem can be dealt with during the phone call, for example issuing a certificate regarding Fitness to Work, then it shall be.If a face to face consultation is required then it will be arranged.


 


Please try to avoid coming to the Practice to make an appointment during our opening hours.  You should, instead, phone as outlined above.


 


This system has proven to be successful in other practices of a similar size that have also faced access issues.


 


There are no changes to making an appointment with the Practice Nurse.


Appointments for the Treatment Room and for blood tests are now made by calling Lanark Health Centre on 01555 667150 from 8.30am.


Please click on the "Letter from GPs"option on the left hand side menu to view.



 We are now on Facebook -  'Woodstock Medical Centre'

Test Results

tests_and_resultsPlease call between 2pm and 5pm to enquire about your test results (select Option 3) as our reception staff will have more time to deal with your request between these times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

Unless otherwise stated, test results are normally available within seven to ten days. If calling in at the surgery personally, could you, if possible, please avoid the extremely busy times from 8am to 10am each morning. Thank you for your cooperation in this matter

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.. 



 
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