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Noticeboard

LATEST NEWS  - APRIL 2016


APPOINTMENT SYSTEM UPDATE



DOCTOR APPOINTMENTS


As of Monday 20th June 2016, we are operating a telephone triage system whereby you can speak directly to a doctor when calling the Practice.  If you telephone 01555 665522 between 08:30 and 10:30 and 14:30 and 16:30 and select OPTION 6 your call will be directed to one of the doctors on duty.


 


The doctor on duty will ask for clinical details and then agree the most appropriate care with you.  If your problem can be dealt with during the phone call, for example issuing a certificate regarding Fitness to Work, then it shall be.If a face to face consultation is required then it will be arranged.


 


Please try to avoid coming to the Practice to make an appointment during our opening hours.  You should, instead, phone as outlined above.


 


This system has proven to be successful in other practices of a similar size that have also faced access issues.


 


There are no changes to making an appointment with the Practice Nurse.


Appointments for the Treatment Room and for blood tests are now made by calling Lanark Health Centre on 01555 667150 from 8.30am.


Please click on the "Letter from GPs"option on the left hand side menu to view.



 We are now on Facebook -  'Woodstock Medical Centre'

Confidentiality

confidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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