This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

LATEST NEWS  - APRIL 2016


APPOINTMENT SYSTEM UPDATE



DOCTOR APPOINTMENTS


As of Monday 20th June 2016, we are operating a telephone triage system whereby you can speak directly to a doctor when calling the Practice.  If you telephone 01555 665522 between 08:30 and 10:30 and 14:30 and 16:30 and select OPTION 6 your call will be directed to one of the doctors on duty.


 


The doctor on duty will ask for clinical details and then agree the most appropriate care with you.  If your problem can be dealt with during the phone call, for example issuing a certificate regarding Fitness to Work, then it shall be.If a face to face consultation is required then it will be arranged.


 


Please try to avoid coming to the Practice to make an appointment during our opening hours.  You should, instead, phone as outlined above.


 


This system has proven to be successful in other practices of a similar size that have also faced access issues.


 


There are no changes to making an appointment with the Practice Nurse.


Appointments for the Treatment Room and for blood tests are now made by calling Lanark Health Centre on 01555 667150 from 8.30am.


Please click on the "Letter from GPs"option on the left hand side menu to view.



 We are now on Facebook -  'Woodstock Medical Centre'

Practice Management

Mr Thomas Nelson (m)

The Practice Manager ensures that the Practice runs smoothly and deals with any suggestions and complaints from patients.

Administration

The Practice staff aim to meet the needs of the patient, within the constraints imposed by demands on appointments, telephone enquiries and repeat prescriptions, without compromising patient safety, comfort and confidentiality.

All staff are trained to meet your needs in making appointments, taking messages including home visit requests, dealing with repeat prescription requests and informing patients of test results (test results are only given to patients by clerical staff when permitted to do so by the GP).

Elaine Burnett (Office Manager)

Janet Stoddart (Clerical Officer)
Sharon Findlay (Clerical Officer)
Tracey Forrest (Clerical Officer)
Lynn Blackwood  (Clerical Officer)
Nicola Clark  (Clerical Officer)
Susan Edwards (Clerical Officer)
Lynn Heron  (Clerical Officer)
Elizabeth McCartney (Clerical Officer)
Evelyn MacDonald (Clerical Officer/Relief Medical Secretary)
Gillian McGregor (Clerical Officer)
Nan Todd (Clerical Officer)
Linda Doolan (Clerical Officer)
Joan Waddell (Secretary)
 
NHS ScotlandThis site is brought to you by My Surgery Website